The address
How to reach GPTCleanupTool
Write to support@gptcleanuptool.com. That is the address for bug reports, questions about how a tool works, questions about what happens to text you paste in, and anything about the privacy policy or terms.
No response time is promised here, because promising one this page cannot keep would be worse than saying nothing. What can be said is that a message with enough detail to reproduce the problem is far more likely to lead somewhere than one without, which is what the next section is about.
There is no account system on this site, so there is no login to recover, no password to reset and no subscription to cancel. If you are writing about one of those, the answer is that none of them exist here.
How it works
How to report a problem in three steps
A report that contains these three things can usually be acted on immediately.
- Step 1
- Name the page. The exact URL of the tool you were using, since many tools on this site do similar-sounding jobs in different ways.
- Step 2
- Say what you expected and what happened instead. Those are two different sentences and the gap between them is the actual bug.
- Step 3
- Add your browser and whether you were on a phone or a computer, since a fault that only appears in one browser is a different fault.
Detail
What makes a report answerable
Nothing you paste into a tool is stored on our side, which is good for your privacy and means a report cannot be investigated by looking up what you ran. There is no record of it anywhere. Whatever detail the message carries is all there is to work from.
A short example that reproduces the problem is the single most useful thing to include. Two or three lines showing the input and the output you got is usually enough, and far more useful than the full document.
- Include
- The page URL, what you expected, what actually happened, and a short example that reproduces it.
- Include
- Your browser and device, and whether it happens every time or only sometimes.
- Leave out
- Confidential or personal text. Send a short reproduction instead of the real document, since an email is a copy in someone else's inbox.
- Leave out
- Screenshots of invisible characters. They cannot be seen in an image, so the text itself is what helps.
Often quicker
Three things the pages answer faster than a reply can
A cleaner that appears to have done nothing is usually correct. If your text carried none of the characters that tool targets, the output is identical to the input, because there was nothing to remove.
A tool that removed more than expected is usually also correct. The space removers strip every space and join words together rather than tidying doubled ones, and their pages say so before you run them.
An AI tool that stops running has hit its allowance: 5 free runs per rolling 24 hours, with each run taking between 1 and 12,000 characters. Browser-based tools have no limit at all, because no server is involved.
Being straight
Questions that cannot be answered by anyone here
Whether a particular piece of writing will pass a third-party AI detector. Those systems belong to other companies and change without notice, so any answer would be a guess presented as a fact.
Whether your school, employer or publishing platform permits a given use. Their rules govern, they are the only reliable source for their own policy, and nothing run here changes what you are required to disclose.
Whether a specific text was written by a person or a model. The analysis tools report signals observable in the text, which is evidence about the text rather than proof of authorship, and no reply can move that limit.
Your data
Requests about data held about you
Send those to the same address. The substantive answer is unusual for this kind of site, and worth knowing before you write: there is almost nothing held to disclose or delete.
No account exists, no profile is built, and text submitted to a tool is never written to a database or a log. The only record kept is a counter used to enforce the daily run allowance, keyed to a truncated hash rather than to your address, and it expires by itself within 24 hours. The privacy policy sets out exactly what that counter contains.
Accuracy
If a page here states something untrue
Every factual claim on this site is meant to be traceable to the code behind it: what a tool does, whether it uploads anything, what its limits are. That standard makes one specific failure possible, where a tool changes and its page carries on describing the old behaviour.
A page that no longer matches the code is treated as a defect rather than a matter of wording, so a report of one is genuinely useful. Name the page and the sentence, and until it is fixed, trust what the tool actually does over what the page says about it.